FAQs

Frequently Asked Questions – ClearVue Montreal

About Our Services

  1. What services do you offer?
    We provide professional window cleaning, gutter cleaning, screen cleaning, and minor gutter repairs for residential properties throughout Montreal and surrounding areas.

  2. Where are you located?
    We are based in Montreal, Quebec, and service homes across the city and nearby neighborhoods. Feel free to contact us to confirm if we cover your area.

  3. How do I book an appointment?
    You can book directly through our website or contact us by phone or email. We’ll follow up to confirm the details.

  4. Do you operate year-round?
    Yes. Our services are available all year, with seasonal adjustments depending on weather conditions.

  5. Are you insured?
    Yes — ClearVue is fully insured to protect both our team and your property.

Window Cleaning

  1. What’s included in your window cleaning service?
    We clean both interior and exterior glass, wipe sills, and lightly clean screens (if requested).

  2. What counts as a regular or large window?

  • Regular window: Typically 24"–36" wide and 36"–60" tall

  • Large window: Over 36" wide or 60" tall (e.g. bay windows, large patio glass)

  1. Do you clean upper-story windows?
    Yes — we clean windows up to three stories high using safe, professional equipment.

  2. Can I book just the exterior windows?
    Yes. You can request exterior only, interior only, or both when you book.

  3. How often should I clean my windows?
    We recommend cleaning your windows twice a year, ideally in spring and fall.

Gutter Cleaning & Repairs

  1. How do I know if my gutters need cleaning?
    Look for water overflow, sagging sections, visible debris, or water damage on your siding — all are signs it’s time to clean your gutters.

  2. Do you offer gutter repair?
    Yes — we handle minor repairs, including resealing joints, reattaching loose gutters, and tightening brackets.

  3. How can I tell if my gutters are clogged?
    If water isn’t draining, debris is visible, or you see plant growth or pests, your gutters are likely clogged.

  4. How do I estimate my gutter length?
    You can measure it with a tape or walk along your gutters (each big step ≈ 3 feet). We’ll confirm everything during the visit.

  5. How often should gutters be cleaned?
    We recommend at least twice a year — once in spring and once in fall. If you have overhanging trees, more frequent cleaning may be needed.

Pricing & Payments

  1. How do I get a quote?
    Use our online form to request a free estimate. Just enter your window and gutter details — no payment required to book.

  2. What payment methods do you accept?
    We accept e-transfer (Interac), cheque, cash, as well as credit and debit cards.

  3. When is payment due?
    Payment is due immediately after the service is completed, unless otherwise arranged.

Booking & Policies

  1. Do I need to be home during the service?
    Not for exterior services. As long as we have access, you don’t need to be present. For interior window cleaning, someone will need to be home.

  2. What is your cancellation policy?
    Cancellations must be made at least 24 hours in advance. If you cancel within 24 hours, a $100 cancellation feewill apply.

Gutter Specifications

How to Measure Gutter Length

Walk around your home and measure the total length of your gutters in feet.
If you don’t have a tape measure, just estimate based on each side of your home. We’ll confirm everything when we arrive.

Signs You Need Gutter Repair

You might need a repair if:

  • Your gutters are hanging or pulling away
  • You see cracks or holes
  • Water is leaking from the seams
  • The gutters make noise or overflow in the rain

Signs Your Gutters Are Clogged

Your gutters may be clogged if:

  • Water spills over the edge
  • You see leaves or plants growing in them
  • Downspouts aren’t draining
  • You notice bugs or birds near the gutters

What’s Included

Our gutter cleaning service includes:

  • Removing all leaves and debris
  • Flushing the downspouts
  • A quick check for damage
  • Light repairs (if needed)

We make sure everything flows properly — no mess, no stress.